Can I get in touch with the Thyroid Pharmacist Affiliate Manager. Who do I contact?
For all questions related to the Thyroid Pharmacist Affiliate Program and how to get the most from our offers, please contact media@thyroidpharmacist.com.
Which affiliate platform do you use to track sales?
Rainmaker Affiliate Platform
Where do I obtain my copy, banners and images?
We’ve worked really hard to put together a suite of images and copy to make this promotion on your end as easy as possible. All of the Thyroid Pharmacist swipe emails, banners images, social media promo blurbs can be found through this link. If you are unable to find what you are looking for, please don’t hesitate to let us know. You are a valued partner and we will strive to the best of our ability to help. Please email media@thyroidpharmacist.com with any questions.
Do you have a Customer Service team that can assist with questions relates to the Hashimoto’s Self-Management Program, The Thyroid Secret, the Thyroid Bundle, Root Cause Recipes or Hashimoto’s The Root Cause? If so, who do I send them to?
We’ve hired an all-star team to take care of your referrals and no question goes unanswered. We take pride in providing the best service that we can. Please understand that our team answers questions as quickly and efficiently as possible and usually within a 24 hour period – our hours are Monday – Friday, 10 am ET – 6 pm ET. We will make sure we have adequate coverage during your launch.
Additionally, please know that the landing pages for each product have FAQ’s located at the bottom. Many of the details regarding each product can be found there. That said, please don’t hesitate to forward any specific questions to our amazing Root Cause Advocate Customer Service team: info@thyroidpharmacist.com.
How often do you pay commissions on sales made as an affiliate?
We pay affiliates on a quarterly basis, and all commissions in the payout period must be at least 30 days after a customer purchases a product to ensure that any refunds have been fully processed. Commissions will be paid via mass pay in PayPal where no fees are taken out.
What is the commission structure and how long are my referral customers cookied in for?
You’ll earn 30% per sale for the Hashimoto’s Self-Management Program, Thyroid Bundle, Root Cause Recipes, and Hashimoto’s The Root Cause. The cookies expire after 30 days. Your viewers will be tagged for an entire month after they have clicked your affiliate link.
Can I track my referral stats for the links I have promoted?
Absolutely, yes! Once you log into to our affiliate system HERE you will be able to view your Statistics, Graphs, Referrals, and Visits by scrolling down and clicking on the appropriate tab:
Do you have a refund policy? How do refunds affect my paid commissions?
When one of your referring customers has been refunded, the commission will adjust automatically on your Statistics Summary report once you are logged in. Unfortunately, we do not pay affiliate commissions on any referrals that have been refunded. The refund policy can be found at the bottom of each product landing page and varies per product:
- Hashimoto’s Self-Management Program: 30 days
- Thyroid Bundle: 14 days
- Root Cause Recipes: 14 days
- Hashimoto’s The Root Cause: No refunds (instant download)
How do I track the specific campaigns for each affiliate promotion?
Once you are logged into the Affiliate Resource Center, you will find an area where you can generate a link for each specific campaign that has been set up.
Do you have a minimum payment on commissions?
We pay any commissions earned provided that your account is greater than $ 25. Accounts with a balance of less than $25 will roll over to the next payment cycle. We reserve the right to charge back to your account any previously paid qualified actions that are later determined to have not met the requirements to be a qualified action.
Do you have any terms and conditions related to your affiliate program?
Yes, you can find the terms and conditions through this link.